Privacy Policy for Gramoji - Indian Social Media Platform
Effective Date: 19-01-2025
At Gramoji, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Gramoji platform. By using Gramoji, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect different types of information in order to provide, improve, and personalize your experience on Gramoji.
a. Personal Information
When you register for an account or use the services, we collect the following personal information:
Name: To identify you as a user.
Email Address: For communication, including notifications, updates, and account-related information.
Phone Number: If provided, used for account verification or customer support.
Business Information: Such as your business name, address, and type, which may be necessary for the features of the platform.
Profile Information: Any details you provide when creating or updating your user profile, such as your photo, bio, and other business-related details.
b. Usage Data
We collect information about how you interact with Gramoji, including:
Device Information: Type of device, operating system, and browser used.
Log Data: IP addresses, logins, time spent on pages, and actions taken on the platform.
Cookies and Tracking Technologies: We use cookies to enhance user experience, such as storing preferences, providing personalized content, and tracking usage patterns. You can control cookies through your browser settings.
c. Transaction Data
If you use optional services like Pro Membership or wallet recharge, we collect payment information, including payment method, billing address, and transaction details.
d. User-Generated Content
We collect the content you create and upload on Gramoji, including posts, comments, messages, and files. This content is stored and may be shared based on your settings and actions within the platform.
How We Use Your Information
The information we collect is used in the following ways:
Account Management: To create and maintain your account, personalize your profile, and provide requested services.
Communication: To send you account-related notifications, including updates, security alerts, and promotional content if you have opted in.
Platform Improvement: To analyze usage patterns, improve the performance, and optimize features of Gramoji.
Advertising: To show relevant advertisements within the platform and for targeting purposes.
Transaction Processing: To process your purchases or wallet recharge transactions, including payments for Pro Membership or other services.
Customer Support: To assist with troubleshooting, address inquiries, and resolve issues.
How We Share Your Information
Gramoji does not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
a. With Service Providers
We may share your information with third-party service providers who assist with platform operations, such as hosting, payment processing, analytics, and email delivery. These providers are obligated to keep your information confidential and secure.
b. For Advertising
We may share anonymized usage data with advertising partners to serve personalized ads and improve ad targeting within the platform.
c. For Legal and Compliance Purposes
We may disclose your personal information if required by law, or if we believe it is necessary to comply with legal processes, protect our rights, or prevent fraud or other illegal activities.
d. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified of such changes via email or a prominent notice on the platform.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations and resolve disputes. You may request deletion of your account and personal data at any time, subject to any legal or contractual obligations we must fulfill.
Security of Your Information
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the following rights concerning your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can update or correct your personal information if it is inaccurate or incomplete.
Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out of Marketing: You can opt out of receiving marketing communications by following the instructions in the emails or adjusting your notification settings.
Withdrawal of Consent: If we are processing your personal data based on consent, you may withdraw that consent at any time.
To exercise your rights, please contact us at servicegramoji@gmail.com.
Cookies and Tracking Technologies
Gramoji uses cookies and other tracking technologies to enhance your experience and gather usage data. You can manage your cookie preferences through your browser settings, though disabling cookies may affect your ability to use certain features of the platform.
International Data Transfers
As Gramoji operates internationally, your personal data may be transferred to and processed in countries outside your jurisdiction, including jurisdictions that may have different data protection laws. By using Gramoji, you consent to the transfer and processing of your information in these countries.
Children's Privacy
Gramoji is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make significant changes, we will notify you by email or provide a notice on the platform. Continued use of Gramoji after any changes to the Privacy Policy constitutes your acceptance of the revised terms.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Gramoji
Email: servicegramoji@gmail.com
