Refund Policy for Gramoji - Indian Social Media Platform
Effective Date: 19-01-2025
At Gramoji, we strive to offer high-quality services to our users, ensuring a seamless experience on our platform. However, please be aware that due to the nature of our services and digital products, we have a No Refund Policy.
By accessing and using Gramoji, you agree to the terms outlined in this Refund Policy. Please read it carefully to understand our stance on refunds and cancellations.
No Refund Policy
Due to the nature of the services offered on Gramoji, no refunds will be provided under any circumstances. This includes payments for:
Pro Membership Subscriptions
Wallet Recharge for Premium Features
Any other purchases or services provided within the Gramoji platform
Once a payment is processed and confirmed, it is final and non-refundable.
Why No Refunds Are Provided
Gramoji provides services on a subscription and pay-per-use basis. The value of the service is provided immediately upon payment. After the payment is completed, access to premium features, Pro Membership, or any other services becomes immediately available, which is why we cannot offer refunds due to the digital nature of the services.
Additionally, Gramoji offers a range of content, features, and customization options to our users, and once accessed, it is not feasible for us to retract or reverse the services provided.
Account Cancellation
If you wish to stop using Gramoji or no longer wish to be a part of our platform, you may cancel your Pro Membership, stop using wallet recharge, or discontinue access to certain features at any time. However, any fees paid will not be refunded, and you will continue to have access to services until the end of your current billing period.
If you have any concerns or issues regarding your account or services, please contact us. Our support team is available to assist with troubleshooting and resolving platform-related issues.
Exceptions to the No Refund Policy
While Gramoji operates with a No Refund Policy, we understand that there may be rare and exceptional circumstances. If you believe you are entitled to a refund due to an issue with our services (such as technical issues or platform failures), please contact us at servicegramoji@gmail.com. Our support team will review the matter on a case-by-case basis.
Please note that any such exceptions are rare and not guaranteed.
Changes to the Refund Policy
Gramoji reserves the right to modify or update this Refund Policy at any time. If any changes are made, we will notify users by email or provide a prominent notice on the platform. By continuing to use Gramoji after such changes, you agree to the updated terms of the Refund Policy.
Contact Us
If you have any questions or concerns regarding our No Refund Policy or need assistance with your account, please contact us at:
Email: servicegramoji@gmail.com
We are here to assist you and ensure a positive experience on Gramoji!
